Frequently Asked Questions

See below for videos describing how The Insightful Interpreter is designed to be different and answers to frequently asked questions for participants and presenters.  Still have questions?  Email us.

Designed to be Different- ASL

Designed to be Different- English

The Insightful Interpreter was founded with the goal of providing flexible and engaging CEU opportunities for sign language interpreters.


Our professional development courses are available on demand and offer meaningful content. Learning activity options allow you to consider and apply the information in ways that are interesting and relevant to you. No busy work. No policing.


You are the expert in your own learning and experience. Welcome. We're glad you're here.

FAQ for Participants


What is different about The Insightful Interpreter?

The courses we offer are designed to offer participants value and flexibility.  We know that your time is precious, each individual is on their own journey, and everyone learns differently.  


By offering shorter modules and learning activity options, we hope you will be able to engage with the content on your own schedule and in ways that are meaningful for you.  We know that virtual professional development will never replace the connections that happen during  in-person workshops, but we do believe that deep and meaningful learning can also be convenient and accessible for everyone.  


For more information about our vision, check out the videos above and our guiding principles here.


Do you offer a discount for Deaf and/or BIPOC interpreters?

Yes!  The Insightful Interpreter recognizes that Deaf and BIPOC interpreters have unique skill sets, expertise, and valuable perspectives that benefit the interpreting field. These interpreters also experience bias, oppression, and barriers in our field and our society; in response, we offer discounts on all courses to self-identified members of these groups.


How long do I have to complete my course?

To receive CEUs, you must complete the course and CEU form within 6 months of purchase.  However, you can access the course content for your own reference for the lifetime of the course.


How do I make sure my CEUs show up on my transcript for this cycle?

In order to ensure that your CEUs appear on your transcript for the current year, you must complete the course and CEU form by the end of the day on December 31st. 


What is the refund policy?

We know that life happens.  Refunds within 30 days of purchase will be considered on a case by case basis.  Refund requests can be made by emailing



FAQ for Presenters


Why should I create a course with The Insightful Interpreter?

If you have thought deeply about a topic that would benefit interpreters’ professional development, creating a course with The Insightful Interpreter is a great way to reach a global audience.  You can create your course (and earn CEUs for it!) at no cost to you, and we will support you every step of the way.  In addition, The Insightful Interpreter respects your work - you maintain the rights to your content and earn money every time a student purchases your course.


To learn more about presenting with The Insightful Interpreter, see our Present with us page.


Can I tweak my course after it has been posted?

Yes!  We encourage presenters to collect meaningful data from participants, and to use this data along with feedback from course evaluations to make adjustments and improvements to the course.  This information may also guide you in creating live discussion groups, coaching sessions, and/or additional courses.


How do I get CEUs as a presenter?

As a presenter you can get up to 2.0 CEUs for developing your course - at no cost to you!  Follow our simple process and get approval BEFORE you start working on your course, keep track of the time you put into it, and then report back once your course has been created.  We make it easy.

Founded by Colleen Jones

© The Insightful Interpreter 2020

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