FREQUENTLY ASKED
QUESTIONS
The Insightful Interpreter was created to provide excellent, engaging professional development opportunities for sign language interpreters.
We are focused on creating in-depth content for interpreters who are committed to continuous reflection and growth, in a way that fits their busy lives.
Want to know more about our vision and offerings? Check out the FAQs below, read our Guiding Principles, and join our email list!
Do you offer any discounts?
Yes! The Insightful Interpreter recognizes that Deaf and BIPOC interpreters have unique skill sets, expertise, and valuable perspectives that benefit the interpreting field. These interpreters also experience bias, oppression, and barriers in our field and our society; in response, we offer discounts on all courses to self-identified members of these groups.
Are there deadlines in your self-paced courses?
Nope! In order to receive CEUs, you must complete all elements of the course and the evaluation form. You are welcome to do this at your own pace. Need a little structure? You can sign up for our optional reminder emails, and we will send you friendly nudges at a cadence that fits your goals. Regardless of when you finish, you maintain access to the content for the lifetime of the course. Our approach is unique because our courses are self-paced, and you do not have to work your way through them on any particular schedule. Additionally, courses are broken into modules, so there are natural places to take breaks. Walk away any time, then come back and pick up where you left off. We want you to engage when you can do your best learning.
Are your self-paced courses interactive?
Our self-paced courses offer options for asynchronous engagement. Unless otherwise stated, our courses do not include a live component. Many modules include comment-based discussions where you can exchange thoughts with colleagues, and we try to make it extra clear whether these are optional or required. If you want to take a course with colleagues, several courses include an optional Group Study Guide add-on. Form your own group, take a course together, and earn CEUs for sharing what you're learning. Some presenters are also willing to host discussions for groups who are taking the course together. Email cj@insightfulinterpreter.com to ask about this option.
What will be expected of me?
Courses include a mix of video content and self-guided activities, such as responding to reflective prompts. Unless otherwise stated, you are expected to watch all of the videos (remember that you can take breaks as needed!). Activities are designed to give you an opportunity to process the information and consider how it relates to your practice. Clear instructions and options are provided so you can decide how best to use your time. The goal is for you to learn and reflect, and that looks different for everyone.
Do I need to show my work?
Sometimes a presenter might ask you to share your thoughts on the content or what you've learned. In general, though, activities are designed for your own reflection, learning, and application. It is never our goal to create busy work or to police your learning. We believe you know what is meaningful for you, you will do your best, and that might look different for everyone.
Any special technology requirements?
Just a web browser! Course videos are built into the platform we use, so no need to download or toggle between multiple windows. Some activity options will require things like a pen and paper, simple recording capability (like your smartphone), or additional word processing. Activity instructions will make this very clear and will offer alternatives.
How do I make sure I get my CEUs this cycle?
Our CEU process is triggered by your completion of the evaluation form at the end of your course. In order to ensure that your CEUs appear on your transcript for the current year, you must complete the course and CEU form by the end of the day on December 31st.
What is your refund policy?
We know that life happens. Refunds within 30 days of purchase will be considered on a case by case basis. Refund requests can be made by emailing cj@insightfulinterpreter.com.
Non-discrimination statement:
The Insightful Interpreter strives to promote a learning environment of mutual respect where individuals' identities and lived experiences are honored and celebrated. We do not discriminate based on gender, sexual orientation, race, religion, or any other protected class.